Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jan 2020 04:00:41 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="ydpf39057edyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Dear, </div>
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<div dir="ltr">Thank you for your reply.</div>
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<div dir="ltr">Can you please at least keep the products in store itself to collect them this week.  Because in mail, it is given that I have to collect before 18th. Can you please atleast help me with this.</div>
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<div dir="ltr">Regards,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, 20 January, 2020, 01:07:26 am GMT+4, Babyshop &lt;[email-masked]&gt; wrote:
                
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                <div><div id="yiv9304202770"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif" dir="ltr">
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif" dir="ltr">Hi Shahul,</div>
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<pre style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif" dir="ltr">Thank you for contacting us.<br><br>After checking your order, it shows us that the order is delivered to the store and is ready for pick up, so we cannot change the delivery method after the shipment.<br><br>We would suggest you that in case you are unable to pick up your order, you can ask some one else to pick it up for you.<br><br></pre>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif" dir="ltr">He/She need to bring the following with you to collect your order:</div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif" dir="ltr">- Your confirmation email, the text message you receive or the order confirmation in your Apple Wallet. </div>
<div style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif" dir="ltr">- His/Her National ID or passport</div>
<pre dir="ltr" style="font-size:14px;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br>Feel free to contact us if you have any further questions.<br><br>Your friends,<br>The Support Team.</pre>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/412643