Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jan 2020 07:36:21 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div dir="auto"></div>These are snapshots of the wrong item<div dir="auto"><br></div>
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<div>On Wed, Jan 15, 2020, 3:14 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Rawan,</div>
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<div>​Thank you for reaching out us.</div>

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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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​We would request you to provide us some snapshots of the wrong item you received.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
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<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043079606076'>IMG_20200115_074826.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043079606077'>IMG_20200115_074730.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/404914