Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jan 2020 10:01:52 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>
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<div style="direction: rtl">لماذا مكس لا لا توجد ضمن العلامات التجارية الموجودة على تطبيق سنتر بوينت !!</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, January 12, 2020 2:04 AM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Promotions or Gift Vouchers
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 398011</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 398011<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Nikhil Bishnoi : </div>
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<div>Hi Hesham,</div>
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<div>​Thank you for getting in touch with us. </div>
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<div>We would be happy to help you. However for us to check and investigate, we would need some more information. <br>
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<div>Please provide us with more details to further assist you.<br>
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<div dir="ltr">​We look forward to hearing from you.<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
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Your friends,<br style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; box-sizing:border-box">
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/398011