Subject: New Reply Received - Pending Order
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jan 2020 05:42:06 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Pending Order  Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to us. <br>
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Kindly note that the delivery has been attempted three time already. Therefore, please confirm the contact number or advise an alternative number. <br>
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>12/1/2020 12:10 AM GMT+02:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#399321] - Pending Order<br>
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<div>Hi Team,</div>

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<div>Problem Statement:  Late delivery</div>

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<div>Order Date : 04 Jan 2020</div>

<div>Order ID:  9766291492<br>
Tracking ID: S000407943143<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: Customer placed an order on Jan 04 and the shipment was handed over to you on Jan 05. The delivery is pending since then. Kindly coordinate with the customer and arrange the delivery asap.</div>

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<div>Regards,</div>

<div>Nikhil.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/399321