Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jan 2020 19:41:05 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Sir,</div>
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<div>On Sat, 11 Jan 2020 at 10:04 pm, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0274847404"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 397854</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Nikhil Bishnoi : </div>
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<div>Hi Humaira,</div>
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<div>Thank you for contacting us and we apologise for the inconvenience caused.</div>
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<div>As we can see that the refund has been processed successfully on Dec 04 under transaction reference number 157444111500073020 for SAR 26.18. In case the refund has not credited to your card please share with us the card statement from Dec 04, 2019 onwards so that we can assist you further.</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/397854