Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jan 2020 21:19:38 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi </div>
<div id="yMail_cursorElementTracker_1578604577919">Thank you for the fast response, please find the attached pic</div>
<div id="yMail_cursorElementTracker_1578604597457"><br></div>
<div id="yMail_cursorElementTracker_1578604600116">And also it doenst secure to the wall well when i put the cap on the screw...it slides<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId4491" class="inline-image-global inlined-image-cid-df595ef2-06df-47ae-976f-a7199edefe72" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3NzI4NTczMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sSuDAMvy8jAXdP2k_8fRQhbMoCHirxZf3R2K6E5TcMs" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId4492" class="inline-image-global inlined-image-cid-883d8616-855e-4aca-9ae6-fb86d50da654" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3NzI4NTczNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XpenCJctuY0h9mPM65ARjUhrKrw0TZgOMqZxrqfGYRA" style="width:100%;max-width:800px"><br>
</div>Hoping to hear from you soon.</div>
<div id="yMail_cursorElementTracker_1578604707159"><br></div>
<div id="yMail_cursorElementTracker_1578604707617">Regards, Ramila</div>
<div id="yMail_cursorElementTracker_1578604711677">
<br><div id="yMail_cursorElementTracker_1578604574441">
<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jan 10, 2020 at 1:01 AM, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5445333559"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Ramila,</div>
<div>​</div>
<div>​We apologies for the inconvenience caused. We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.</div>
<div>​<br>
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<div>In order to enable us to assist you further we request you to please share with us the images for the damaged item.</div>
<div>​<br>
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<div dir="ltr">We look forward to hearing from you.<br style='color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial'><br style='color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial'>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br style='color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial'><br style='color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial'>Your friends,<br style='color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial'>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/396573