Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jan 2020 22:50:29 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3NjU5NDA2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ityoKB_hHF9xk8G0_f1Q3CKnAtMA8exNJaqiCxUswIQ"><br>
</div>I will not return my whole order, only the mattress because the size is not fit to my bed .<div>I tried to return it to the nearest brunch but they told me I have to send an email to the administrator to get a permission to return the item.</div>
<div>And this is a picture of the mattress in a good condition and I show them the item and I explain my problem but They didn’t solve it in a good way and it was so complicated.</div>
<div>I will be so pleasure if you fix this problem &#128591;&#127995;<div dir="ltr">
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<div>On 7 Jan 2020, at 11:58 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Anoud,</div>
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<div>Thank you for contacting us.</div>
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<div>In order to enable us to assist you further please inform us the reason as to why you wish to return your full order. Also please share with us the images of the items that they are unused and are in original packaging.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/392655