Subject: New Reply Received - COMPLAINT
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jan 2020 15:36:57 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  COMPLAINT  Ticket comment <div>
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<div>On Tue, 7 Jan 2020 at 7:20 PM ROWENA TARRIELA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">hi! one  of the staff of fetcher had called me and told me that the delivery will be on Thursday. i thought my item shipment is on priority. why Thursday. so i said i can buy from any shop on Thursday itself no need to deliver. they are quite fast in cancellation of order.THANK YOU VERY MUCH. BY THE WAY I DID NOT RETURNED THE ITEM. I DID NOT EVEN RECEIVED IT. DUE TO THEIR MISCOMMUNICATION AND NIT TAKING ACTIONS FOR IT. ITS NOT MY FAULT THAT THE PACKAGE REACHED BANIYAS. BUT WHY DI I HAVE TO SUFFER FOR LATE DELIVERY?1-2 DAYS IN THE CITY..COME ON...I WAS NOT REALLY HAPPY WHOEVER FAULT IS THIS. WILL NOT RECOMMENDED FETCHER DELIVERY. I NEED THE ITEM AS GIFT BUT WHY IT TOOK LONG TIME. its too late for Thursday.</div></div>
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<div dir="ltr" class="gmail_attr">On Tue, 7 Jan 2020 at 3:59 AM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Rowena,</div>
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<div>Thank you for your feedback and we apologise for the inconvenience caused.</div>
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<div>We have forwarded your issue to the relevant team and even asked the courier to deliver your shipment on priority.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Please feel free to get in touch with us for further assistance.<br style='font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'><br style='font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'>Your friends,<br style='font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'>The Support Team<br><br><br>
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