Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jan 2020 14:27:24 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="ydp67bf2820yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Ok... but is it possible if I order the same itema in same price??</div>
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<div>On Monday, January 6, 2020, 1:45:22 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div>Hi Saba,</div>
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<div>We apologise for the inconvenience caused to you due to the delay in the delivery of your shipment.</div>
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<div>But as per the online tracking we can see that our courier team tried contacting you on 5 different occasions and there was no answer from your side. Please find attached the screen shot for the online tracking for your reference. We are sorry to say that the shipment is returned now.</div>
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<div>We can understand your frustration here but this is surely not the experience we want our customers to have when they shop with us.</div>
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<div>Please accept our sincere apologies for the inconvenience caused.  We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Please feel free to get in touch with us for further assistance.<br style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial;color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,"><br style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial;color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,">Your friends,<br style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-color:initial;color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,">The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/329070