Subject: New Reply Received - Promotions or Gift Vouchers
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jan 2020 03:12:54 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Sir,<div dir="auto">As per my previous email the issue of credit note redemption still remains unsolved. The time limit promised to me by the your store at Festival City has already expired. If a customer does not get what they have been promised especially when the mistake is solely from your end, it's totally unacceptable.</div>
<div dir="auto">I request the higher authorities to look into this matter and either refund my money or issue me a new credit note.</div>
<div dir="auto">Thanks and regards</div>
<div dir="auto">Sujata</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 31 Dec 2019, 07:47 Sujata Varman, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thank you for your email</div>
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<div dir="ltr" class="gmail_attr">On Tue, 31 Dec 2019, 02:40 Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Sujata,<br><br>Thank you for getting in touch with us.</div>
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<div>We are really sorry for the inconvenience caused to you, but this is not typical of the experience we offer.</div>
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<div>We have forwarded your issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/377914