Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jan 2020 21:30:35 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div><br></div>
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<div>On Fri, 3 Jan 2020 at 9:50 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Melony,</div>
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<div>Thank you for sharing with us the requested information. We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>
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<div>We have raised a return request for you and our collection team will come to collected this wrong item. Once the item is received back at our warehouse, and after the approval of the quality team, we will initiate the refund to your 'My Credit'.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/380298