Subject: New Reply Received - missed up order !!!
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jan 2020 22:45:01 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  missed up order !!!  Ticket comment <div dir="auto">I replayed to that latest email sent by you!! <div dir="auto"><br></div>
<div dir="auto">And I have sent the required documents that you asked for!!! </div>
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<div>On Fri, Jan 3, 2020, 1:04 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 380220</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 380220<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Nikhil Bishnoi : </div>
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<div>Hi Banan,</div>
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<div>​Thank you for reaching out us.</div>

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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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We would request you to provide us some snapshots of the wrong item you received.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
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<div dir="ltr">The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/380220