Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jan 2020 23:57:02 +0000

Hi Nikhil Bishnoi,  
  The following message composed by you on ticket 371333 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     Problem Statement:  Late Shipping Order Date : 20 Dec 2019 & 23 Dec 2019 Order ID: 9764840221 & 9765100196 Tracking ID: 976484022110030001 & 976510019610030001  Store ID: Splash30134 Assistance Required: Need Urgent Delivery  Issue Description: Customer placed order on 20 Dec & 23 Dec respectively and till now he has not received the order. As per the hybris the order status is ready to be shipped.     Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2019.  Regards,    Nikhil.