Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Dec 2019 07:34:02 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.    Ticket comment <div>Dear team, <br>
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Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
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Best regards .<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>26/12/2019 12:48 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#368540] -<br>
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<div>Hi Team,</div>

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<div dir="ltr">Problem Statement:  Late Delivery<br>
Order Date : 19 Dec 2019<br>
Order ID: 6457329621<br>
Tracking ID: S000364405610<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 19/12/19 but till now the order has not delivered to the customer. As per the online tracking it is showing as the shipment is 'Rejected by Customer', but customer is following up with us for her shipment. Therefore, please arrange the delivery asap.<br>
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Regards,</div>
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<div dir="ltr">​Nikhil.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/368540