Subject: New Reply Received - Order #9763069676
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 25 Dec 2019 17:01:57 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Order #9763069676  Ticket comment <div dir="ltr">That's great, thank you very much. <br>
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<div>On Wed, Dec 25, 2019 at 8:02 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Nisi,</div>
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<div>We apologise for the delay in replying and inconvenience caused to you.</div>
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<div>We have been confirmed by the relevant team that the refund for AED 195.75 was processed successfully on Dec 24 under transaction reference number 157531738800044019.</div>
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<div>The refund will be credited to your card in 2-15 business days, depending upon the processing time taken by your bank.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/357986