Subject: New Reply Received - Credit has gone
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 Dec 2019 19:15:49 +0000

Hi Nikhil Bishnoi,  The customer has responded to the ticket.  Credit has gone  Ticket comment <div>Thanks for usual support, i am still facing the same issue, i have done all the things written in below email. I again request you to kindly either provide a copon or if there is any other way. It seems it is a technical issue.</div>
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<div>Please see the screenshot from web browser.</div>
<div>Many thanks <br><img class="ymail-preserve-class inline-image-guid-37AF72C6-F8BC-4187-BF90-C78521BB4F31 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3MzM5NDU0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wwk1pnGpD7j-YG7DGfLEx89KUQ-zoSOZiMVT0KJ6qpE" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Sunday, December 22, 2019, 12:43 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Jawad,</div>
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<div>Thank you for contacting us.</div>
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<div>We think this may be an application issue. We would request you to reinstall the latest version of the app, and try again. Also, we would request you to try logging in from a browser and check your credit balance then. Please clear all the cache, cookies and history before logging in.</div>
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<div>If still the issue persists please let us know.</div>
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<div dir="ltr">We look forward to hearing from you.<br style="color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,"><br style="color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br style="color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,"><br style="color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,">Your friends,<br style="color:rgb(24, 50, 71);font-family:-apple-system, blinkmacsystemfont,">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/325815