Subject: Refund approval
From: Abhishek Bargaonkar <[email-masked]>
To: Nitesh Singh <[email-masked]>
Date: Mon, 19 Oct 2020 22:19:17 -0700 (MST)

Hi Team, 

Problem Statement: Refund Approval for missing item. 
Ticket ID:1552781 
Order Date: 24-Sep-2020 
Order ID: [ callto:8204510954 | 8204510954 ] 
AWB: FP09260005039 
Total Order Value: KWD 89.00 

Issue Description: This Kuwait based order has been placed on Sep 24 , 2020 and the tracking shows delivered since Sep 27 , 2020. Customer is complaining regarding the missing item 160416010 - - Juniors Printed Musical Projector amount KWD 2.12. 

Customer is insisting we get the refund done asap. 

Case History: This is the very first order of the customer with us. 

Assistance Required: Request you to provide a refund approval of KWD 2.12 so that we can close this case. 

Thank you for your help! 

Regards, 
Abhishek Borgaonkar