Subject: KNET ON VALIDATION
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 1 Oct 2020 22:31:34 -0700 (MST)

Hi Team, 

With reference to order number 8201982752 for the amount KWD 9.800 has not been placed successfully as the payment from the KNET account user has been unsuccessful. 

Amount hasn't been captured in hybris and there is no payment details in hybris. However, customer shared the bank statement showing amount debited twice to his account. Also one order customer placed but there is no details in hybris for the amount KWD 5.900. Bank statement is attached. 

Kindly check and do the needful. 

Regards, 
Abhishek Borgaonkar