Subject: KNET ON VALIDATION
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Sep 2020 21:54:18 -0700 (MST)

Hi Team, 

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 07, 2020. 

Transaction id shared by the customer has been attached for deduction of amount. 

Customer Name: Jennifer Cleary 
Customer contact number : +96565076253 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar