Subject: Defective item delivered (6460583778)
From: Abhishek Bargaonkar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 18 Jan 2020 06:38:54 -0700 (MST)

Hi Team, 

Problem Statement: Defective item delivered 

Order Date : 11 Jan 2020. 

Order ID: 6460583778 

Tracking ID: 45062099456 

Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 14 Jan 2020 but the item which they received is not working, customer also provided us the picture and video of damaged item. 

Item is ​ 161602490 - - Graco Printed Lovin Hug Baby Swing 

Now customer is asking for return and refund. So we request you to check this concern and ​advise. 

Regards, 
Abhishek Borgaonkar