Subject: RE: Refund not processed (6452944472)
From: Jessie Caparas <[email-masked]>
To: Inayat Ali <[email-masked]>, Sree Adhikessavan <[email-masked]>, Suvadeep Saha <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 15 Jan 2020 05:28:53 +0000

@Ksaconloc Returns<mailto:[email-masked]>

Please check this order. Shipa claims a part of the order has been returned and we need the refund processed.

From: Inayat Ali <[email-masked]>
Sent: Tuesday, January 14, 2020 6:36 PM
To: Sree Adhikessavan <[email-masked]>; Suvadeep Saha <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processed (6452944472)

External email sender, please take precaution.
Hi Team

We understand one of the consignment's was not delivered to the customer and returned to the warehouse (As per the tracking id: S000243074189).

Please check and do the needful for Order id: 6452944472 (refund).

Thanks
Inayat Ali

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 16:22:03
Subject: Refund not processed (6452944472)

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 21 Nov 2019

Order ID: ​6452944472

Tracking ID: S000243074189

Assistance Required: Order has been not delivered to the customer and returned back to the warehouse on 01 Jan 2020.

Issue Description: Please check under this tracking id S000243074189 and process the refund.

Raised to courier team multiple times to deliver the order but the shipment with the tracking id S000243074189 returned back to warehouse on 01 Jan 2020 also raised to warehouse to process the refund. No response from warehouse yet.

Regards,
Abhishek Borgaonkar

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