Subject: Order not ready for the collection (9763550235)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 14 Jan 2020 06:21:26 -0700 (MST)

Hi Team, 

Problem Statement: Order delay 

Order Date : Dec 6, 2019 

Order ID: 9763550235 

Tracking ID: 976355023510010001 

Store id : Babyshop 10005 

Assistance Required: Need order at store at the earliest 

Issue Description: Customer placed order on 06 Dec, 2019 and till now he has not received the order. As per the hybris the order status is ready to be shipped. As per the warehouse it has been dispatched for store on 8th Dec 2019. 

Escalated to store POC as store team mail id not available through the store cod but no response received. 

Customer is chasing us for his/her order so we request you to expedite the delivery date. 

Regards, 
Abhishek