Subject: RE: Late collection//9762124253
From: Shahazad Kallittavalappil <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, escalations dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Tanveer Sawant <[email-masked]>, Shirin Suseelan <[email-masked]>, Vijesh Chirakkal <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>
Date: Sat, 11 Jan 2020 13:53:55 +0000

Hi

Please share the customer complete location in order to arrange the collection

Regards,
Shahazad
Bank Dept|
aramex International LLC

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From: Inayat Ali <[email-masked]>
Sent: Saturday, January 11, 2020 5:11 PM
To: [email-masked]; Tanveer Sawant <[email-masked]>; Shirin Suseelan <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; ALL DXB DOM - Banks e-Commerce <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; escalations dxbteam <[email-masked]>
Subject: Re: Late collection//9762124253

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Hi Team

Please arrange pick up on priority basis.

The request was raised again on 1st Jan' 2020. Details below:

Order id: 9762124253
Return AWB: 45491323533

Thanks
Inayat Ali

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 18:24:52
Subject: Late collection

Hi Team,

Problem statement - Late collection

Order Number: 9762124253

Order Created: 25/11/2019

New AWB - 45491323533

Issue Description: The  old return request was created on 27/11/2019 new AWB was created on 01/01/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Escalated to aramex team more than 5 times still collection not arranged.

Regards,
Abhishek