Subject: Re: Late shipping (9766018744)
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 11 Jan 2020 04:53:10 -0700 (MST)

Hi Team 

Please check the order (9766018744) status. The customer placed the order on 2nd Jan, it is yet to be assigned to consignment. 

The customer is chasing us for a prompt delivery on priority basis. 

We look forward to hear from you soon. 

Thanks 
Inayat Ali 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 11 January, 2020 12:21:36 
Subject: Late shipping (9766018744) 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : 02 Jan 2020. 

Order ID: 9766018744 

Tracking ID: Consignment not ready yet. 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 02 Jan 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date. 

Escalated to warehouse twice no response. 

Regards, 
Abhishek