Subject: Fwd: Missing items
From: Shakeeb Arsalan <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 5 Jan 2020 08:26:12 -0700 (MST)

Hi Abhishek, 

This is less than SAR 100 so create an RMA for the missing item and raise a JIRA ticket. 

Don’t forget to include the blanket approval. 

Regards 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Sunday, 5 January, 2020 17:29:23 
Subject: RE: Missing items 

Hi Shakeeb, 

This is less than SAR 100 so create an RMA for the missing item and raise a JIRA ticket. 

Don’t forget to include the blanket approval. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Saturday, January 4, 2020 3:23 PM 
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Abhishek Bargaonkar <[email-masked]> 
Subject: Fwd: Missing items 

External email sender, please take precaution. 

Hi Team, 

Kindly advise regarding the following concern. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 3 January, 2020 20:13:24 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 

Order Date : 17 Dec 2019 

Order ID: 6457108281 

Tracking ID: S000360196128 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 12 items but as per the customer he has only received 11 items, Under the consignment details we can see that all 12 items has been shipped from our side. 

Customer history: 1 ITEMS OUT OF 12 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 160416714 - - Bossini Denim Dungaree Dress with Pocket Detail and the cost of the item is SAR:24. 

Escalated twice to warehouse but no response till yet. 

Request you to look into this and do the needful. 

Regards, 
Abhishek 

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