Subject: Fwd: Partially shipped order
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Sagaya Suresh Kumar <[email-masked]>, [email-masked], Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 3 Jan 2020 11:22:08 -0700 (MST)

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 3 January, 2020 18:14:16 
Subject: Partially shipped order 

Hi Team, 

Problem Statement: Partially shipped (Click and collect) 

Ticket ID : 324650 

Order Date : 30-Nov-2019 

Delivery Date : 02/12/19 

Order ID: 6454881627 

Tracking ID: 645488162723999991 

Store Code : Lifestyle 21154 

Assistance Required: Partially shipped item needs to be delivered 

Issue Description: Customer placed order for 7 items from which she only received 6 items. As per the hybris only 6 items ot of 7 items were shipped from the warehouse. 

Partially shipped item - 160429227 -- Glitter backpack with zipper closure. 

Already escalated twice to warehouse and also updated in order cancellation sheet. 

Request you to look into this and do the needful. 

Warm Regards, 
Abhishek Borgaonkar