Subject: Order NDR but Refund Not Processed
From: Abhishek Bargaonkar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 3 Jan 2020 07:28:11 -0700 (MST)

Hi Team, 

Problem Statement: Order NDR but Refund Not Processed 

Order Date : Nov 4, 2019 

Order ID: 6450088117 

Return Tracking ID: S000190839040 

Assistance Required: Need refund 

Issue Description: Status on the hybris shows that order has been delivered, however Shipa tracking status shows order has been returned to warehouse. Customer is complaining that they haven't received the order 

Kindly check under this 33166297 if order has been returned back to warehouse and refund the customer. 

Request you to look into this and do the needful. 

Warm Regards, 
Abhishek Borgaonkar