Subject: Partially shipped order
From: Abhishek Bargaonkar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Fri, 3 Jan 2020 05:58:18 -0700 (MST)

Hi Team, 

Problem Statement: Partially shipped 

Order Date : 3rd Dec, 2019 

Order ID : 6455497316 

Tracking ID : S000321972956 and 3413446347456 

Assistance Required: Need to deliver the remaining items. 

Issue Description: Customer is complaining that the she has order 20 items but she has only received the 18 items. As per the hybris only 18 items out of 20 items were shipped from the warehouse. 

Partially shipped item -153859534 - Wax Lyrical - Colony English Lavender Diffuser - 100 ml and the cost of the item is SAR 25.00 and 161766264 - - Textured Low Top Slip On Shoes and the cost of the item is SAR 53.00 

​Escalated twice to warehouse but no response and also updated in cancellation sheet still no response. 

Request you to look into this and do the needful. 

Warm Regards, 
Abhishek Borgaonkar