Subject: Missing item
From: Abhishek Bargaonkar <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 2 Jan 2020 09:24:38 -0700 (MST)

Hi Apoorv, 

Problem Statement: Partially shipped order 

Order Date : 28 Nov 2019 

Delivery Date:02/12/2019 and 08/12/2019 

Order ID: 6454508129 

Tracking ID: S000288316483 and S000291886957 

Assistance Required: Need partially shipped item 

Issue Description: Customer placed order for 11 items but as per the customer only received 9 items, Under the consignment details we can see that we have shipped only 9 items. 

Customer history: 1 ITEMS OUT OF 11 IS NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The item is which is not shipped is 153920036 - - Adore Fragrance Oil Winter Flowers - 30 ml and the cost of the item is SAR 11.00 

Regards, 
Abhishek