Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Thu, 2 Apr 2020 08:42:38 -0700 (MST)

I flagged this case but as a feedback here, customer wants to ship 2 scooters in which you didn't create 2 RAs here and you should also push back for the first time that the units are not eligible for pre-paid labels. 

Next time, please be more attentive 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 2 April, 2020 04:01:49 
Subject: Need to be flagged 

Hi ROsette, 

CASE1451734 customer received the unit from repair on January and it is not working again asking for free shipping label otherwise the customer will review on BBB @Rosette 

Regards, 

Nazmul.