Subject: Re: CASE1438327
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Fri, 6 Mar 2020 14:19:34 -0700 (MST)

Rose this case has been closed now. 

From: "Saifullah Kar" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Friday, March 6, 2020 11:27:57 PM 
Subject: Re: CASE1438327 

RA159387 the refund request has been sent to accounting, please let the customer know it can take 3-5 business days to be processed 

From: "Mohd" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Friday, 6 March, 2020 20:05:51 
Subject: Fwd: CASE1438327 

Please get an update 

From: "Mohd Samar. Iqbal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, March 5, 2020 1:38:43 AM 
Subject: Re: CASE1438327 

Please get an update, as you also replied to him regarding we have forwarded your concern but he has come back again to know why it is taking so much time to provide refund. it is in my re-open again. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Thursday, February 20, 2020 12:20:55 AM 
Subject: Re: CASE1438327 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 15 February, 2020 02:52:39 
Subject: CASE1438327 

CASE1438327 Customer bought the unit on installment from affirm. but was facing some issues and sent it for a refund. The unit was received on 21st Jan, but not received in the warehouse. He says my concern is on 17th there is an installment to pay. "What should I do, Do nothing or make the payment?" he is asking