Subject: CASE1447786
From: Pankaj Thapliyal <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Fri, 6 Mar 2020 09:23:54 -0700 (MST)

CASE1447786 

The customer had 2 hoverboards with the same issue. Someone from us (might be on call) informed him to fill one RMA form for both of them. " E682 Corinne Raypholtz" made the RA and email the same RA twice to the customer and customers use them to send the 2 hoverboards to us under the same RA. Now he got only one back to him.