Subject: Re: CASE1438404
From: Pankaj Thapliyal <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Wed, 4 Mar 2020 16:10:59 -0700 (MST)

customer is not ready to pay for the shell part.......what to do 

From: "Saifullah Kar" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Wednesday, February 19, 2020 3:16:59 AM 
Subject: Re: CASE1438404 

the unit is being replaced, but they are being expected to pay for the parts which would have been replaced./ag 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Sunday, 16 February, 2020 02:57:18 
Subject: CASE1438404 

Customer does not want to get shell part replaced. 

RA159498 
CASE1438404 

SO1424981