Subject: gaurav case
From: Yarngam Makan <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Sat, 22 Feb 2020 12:13:06 -0700 (MST)

CASE1441362 email sent to support and said contact us via chat or phone call to resolve the issue. 
CASE1441424 ok 
CASE1441428 ok 
CASE1441437 ok could have also ask for picture. 

CASE1441496 not handled properly.. could have review it with manager 

CASE1441500 ok could have confirm which battery customer have before because SG 5 have two types of battery