Subject: Re: CASE1437540
From: Saifullah Kar <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Tue, 18 Feb 2020 13:28:42 -0700 (MST)

Explain to the customer that it has been over 2 months and they should have contacted amzon for UPS claim damage. 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Saturday, 15 February, 2020 04:34:47 
Subject: CASE1437540 

CASE1437540 

The customer bike was broken in half upon opening it. Purchased if on 29 November from Amazon 

Images on the case.