Subject: Re: broken part.
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 18 May 2020 09:28:54 -0700 (MST)

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 18 May, 2020 20:02:18 
Subject: Re: broken part. 

he receive upgraded scooters where the front and rear are hardrubber tires... wants front tire with air.. and also want the part that is broken..only one scooter comes with both hard rubber tire.. the other is fine. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Friday, 15 May, 2020 22:51:58 
Subject: Re: broken part. 

rear wheels on both scooters do not hold air ? 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 14 May, 2020 19:22:56 
Subject: broken part. 

CASE1484704 

this customer received new unit and the plastic collar that holds the lever in place was broke off.(pic of the box and the broken part in case) said does not want refund... also complaining the scooter have two rear wheels that does not hold air.. I can handle that.......would you like to flag or shall I create SO for the broken part and inform him of the upgraded tire.... 
the phone number is also on the customer page if you want to flag 

this was flag to you via skype any update.