Subject: Productivity report from 01/05/20 to 09/05/20
From: Rosette Modiri <[email-masked]>
To: Swagtron <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Sat, 9 May 2020 15:16:40 -0700 (MST)

Hi Team 

PFB your productivity report from 01/05/20 to 09/05/20. 

Agents 	Total cases 	Total chats 	Bad rating 	Good rating 
Mohd Samar. Iqbal 	167 	168 	2 	26 
Nazmul Haque 	349 	145 	3 	23 
Pankaj Thapliyal 	290 	126 	3 	15 
Saifullah Kar 	251 	214 	3 	27 
Yarngam Makan 	184 	188 	5 	19 

Congrats to everyone for the good rating but I need everyone to be careful on chats to avoid bad rating. 

Please, do let me know if you have any questions or concerns. 

Kind Regards, 
Rosette