Subject: Re: refund label wanted
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 29 Apr 2020 08:38:29 -0700 (MST)

US agent Jessica created the SO for Swagger 2 plus which is the correct one created -- not our fault.. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 21:11:11 
Subject: Re: refund label wanted 

ddi we send what customer's order or it's our fault? 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 03:44:00 
Subject: Re: refund label wanted 

do we provide shipping label -- I have already created RA for exchange 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 02:37:22 
Subject: Re: refund label wanted 

we can proceed with exchange if they wish 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 26 April, 2020 04:10:55 
Subject: refund label wanted 

CASE1478255 
purchased replacement battery. they recieved it however it but is much bigger than the one they have and does Not fit in the tube. 
[ https://277620.app.netsuite.com/app/accounting/transactions/transaction.nl?id=84340002 | SO1452311 ]