Subject: out of warranty
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 18 Apr 2020 09:40:13 -0700 (MST)

CASE1471817 
purchased date 11/22/2019 twist remix.... out of warranty customer is complaining the product was in use for less than 6 weeks before the issues began, and it completely stopped within about 7 weeks. A product that works for less than 2 months is clearly a defective product, and should be replaced by the manufacturer. 

already push back no more in warranty 

provided two reason for late reporting..first covid issue... second - main reason we didn't is because of the information I found on your website. There you boast of a 1-year limited warranty, under the page "Warranty Details and Registration", which you claim: 

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year from the date of invoice. and so on 

want the unit repaired under warranty