Subject: Re: advance replacement unit
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 17 Apr 2020 14:21:23 -0700 (MST)

she wants advance replacement for the unit. said this ---- When I plugged it in to charge it showed that it was fully charged which it was not. I left it plugged in for the recommended time and it finally did turn on. It will only run for about 10 minutes before it dies again. This is running at no more than 8 miles per hour and not constant. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Friday, 17 April, 2020 23:56:42 
Subject: Re: advance replacement unit 

what is the issue with the unit, there's no any RA created and i can see they ordered on 4/7/2020 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 17 April, 2020 22:35:32 
Subject: advance replacement unit 

C2617094 Alicia Howell 

said she already spoke with someone last week and was told will get a response by Monday which she did not... 
wants advance replacement which was told by someone over the phone last week 
chat customer