Subject: Re: advance replacement unit
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Fri, 17 Apr 2020 11:26:42 -0700 (MST)

what is the issue with the unit, there's no any RA created and i can see they ordered on 4/7/2020 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 17 April, 2020 22:35:32 
Subject: advance replacement unit 

C2617094 Alicia Howell 

said she already spoke with someone last week and was told will get a response by Monday which she did not... 
wants advance replacement which was told by someone over the phone last week 
chat customer