Subject: smoke issue
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 11 Apr 2020 09:57:52 -0700 (MST)

CASE1461337 

1. Name: Roxanne Wright 

2. Email address: [ mailto:[email-masked] | [email-masked] ] 

3. Home address: 501 N Loxahatchee Dr, Jupiter, FL 33458 

4. Best contact phone number: 561-255-5137 

5. Product make and model: Swagtron EVO T882 

6. Brief Description of what happened: Opened the hoverboard (No charging), my son rode it for a few minutes blinked Red as if the battery was low. We plugged it in and within 10 minutes it as smoking. I instantly unplugged and took it outside before it caught on fire. 

7. Proof of purchase : pic attach for both unit and pop