Subject: Re: fire issue.
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Tue, 7 Apr 2020 08:38:50 -0700 (MST)

set up the RA and note for it to be send to Nick for inspection. without POP it would not be covered, find out where and when it was purchased. If they ordered online they should be able to look up their account history. 

Please email this customer first to check where and when the unit was purchased. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 3 April, 2020 00:36:57 
Subject: fire issue. 

chat customer 

no POP said walmart cannot provide it anymore not even duplicate receipt 

1. Name: Kaci Harkrader 

2. Email address: [ mailto:[email-masked] | [email-masked] ] 

3. Home address: 5433 Orleans rd Orleans mi 48865 

4. Best contact phone number: 6167619398 

5. Product make and model: Model number t882HERO 

6. Brief Description of what happened: Was on the charger charging We started smelling smoke and it was coming from the hoverboard 

7. Proof of purchase :