Subject: Re: flag to brittany
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 23 Mar 2020 14:50:25 -0700 (MST)

New RA for an exchange has been created 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 24 March, 2020 03:10:19 
Subject: Re: flag to brittany 

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 24 March, 2020 01:39:57 
Subject: Re: flag to brittany 

Its the same case.... CASE1453211 

if you go to support -- customer page -- you will find brittany's case 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 24 March, 2020 01:36:56 
Subject: Re: flag to brittany 

please the case nuber is wrong, please check 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 21 March, 2020 21:27:42 
Subject: flag to brittany 

CASE1454539 

she wrote Please provide us with photos of how your unit was received along with the packaging material. 

now customer has provided pictures of the box and of the unit... how to proceed..