Subject: Re: damage unit.
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 23 Mar 2020 13:05:58 -0700 (MST)

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 21 March, 2020 21:08:37 
Subject: damage unit. 

CASE1454898 
customer received the unit damage.. the throttle and the bracket... 
reporting the issue after one month from the last repair...02/06 

reason for reporting late--- current pandemic corona issue and said she is working full time... also tried to reach us --- was kept on hold for 30 min. only to be disconnected... tried again last week.. and was told to provide pictures. 

please see if we can create RA and provide prepaid RSL. 

picture of the damage unit and the box in the case 

C2562379 Sandy Hall 
customer page.