Subject: Re: exchange or refund..
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 23 Mar 2020 10:23:41 -0700 (MST)

If he needs refund we can proceed it but check if they have the unit in the right gear, the weight of the rider and terrain as these can impact the performance as well. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Monday, 23 March, 2020 22:40:40 
Subject: Re: exchange or refund.. 

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 22 March, 2020 04:05:16 
Subject: exchange or refund.. 

CASE1455513 
customer is asking for refund or exchange... 
unit purchase on 02/24/2020 

have spectra mini 
said he already spoke with somebody regarding his issue.--- had a lot of trouble finding the app, which isn't supported anymore and the speed was VERY slow