Subject: Re: return without repair..
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Mon, 16 Mar 2020 14:29:11 -0700 (MST)

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 17 March, 2020 01:18:32 
Subject: return without repair.. 

CASE1441526 
customer is refusing repair.... wants the unit back... 

RA was created because customer complained the same day the unit was delivered to him from our repair center. 

it came back more damage ... 

there is a note in RA that says this needs to be made a paid repair stating it is customers damage to the deck.... 

We send prepaid shipping label to customer for repair as it has issues within 30 days...