Subject: Re: refund..
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Wed, 11 Mar 2020 11:07:07 -0700 (MST)

tell the customer to check with the bank, to let us know if they can't find this transaction. as from us the refund has been processed since 2/14/20 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 11 March, 2020 04:03:55 
Subject: Re: refund.. 

they are complaining because it is nearly a month now 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Wednesday, 11 March, 2020 01:00:07 
Subject: Re: refund.. 

Credit memo was created since 2/14/2020, please inform the customer that we process the refund since 2/14/2020, and bank takes additional days for the money to get reflected. They can also check with the bank and let us know. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 11 March, 2020 00:51:01 
Subject: refund.. 

CASE1449739 
customer said refund not yet received.... i can see credit memo... in his case.