Subject: refused exchange
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 5 Mar 2020 14:49:16 -0700 (MST)

CASE1446552 

refusing to accept the exchange offer to Twist remix hoverboard / please advise what to do.. customers hoverboard is currently out of stock.. 
customer has metro hoverboard*.. said her unit is more expensive than the one we are providing exchange