Subject: smoke
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 28 Feb 2020 10:23:16 -0700 (MST)

not providing another proof of purchase. please check if we can accept this as pop because i have requested a few times for valid pop 

initial complaint was spark issue,,, she returned the unit and purchased a new one.... is having smoke issue with the second unit. 

Investigate more about the problem. Like is the unit still turning on. Tell that little spark is fine of no worry 

CASE1433440 

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1. Name: yvette reed 

2. Email address:[email-masked] 

3. Home address: 11888 s dawn dr, yuma az 85367 

4. Best contact phone number: 603-617-8317 

5. Product make and model: swagger 2 

6. Brief Description of what happened: while riding it the front wheel locked up and you could smell burning wires 

7. Proof of purchase : 
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